ADMINISTRATIVE ASSISTANT

ADMINISTRATIVE ASSISTANT IN THE YACHTING INDUSTRY

Worth Avenue Yachts is a global leader in yachting focusing on yacht sales and yacht charter with offices in Palm Beach, Fort Lauderdale, and Monaco. We are looking for a dynamic professional to join our team to assist one of our top producers while collaborating closely with all other Team Members. Applicants must be highly organized, be able to multi-task, have the ability to work with High-Net-Worth individuals both in person and on the phone. This position does require working three local South Florida boat shows which include weekends. Some travel may be required.

JOB TYPE: FULL-TIME

Schedule:

Monday through Friday

9:00 am – 5:00 pm

8-hour shift

Work Location: In person.

Salary: DOE Base Salary + Quarterly Bonus

REQUIRED EXPERIENCE:

· Administrative Support: 3 years (Required).

· Marketing Experience (a plus).

· Understanding Contracts, CRM, and social media (a plus).

· Proficient with computers.

· Eagerness to continually learn and adapt to change.

· Ability to take and give proper constructive criticism where it is due.

· Must be organized and meticulous.

· Must work well in an office environment and possess a team-oriented attitude.

· Outgoing, personable, and positive personality preferred.

· Self-directed, goal-oriented, flexible and enjoys working in a fast-paced and at times challenging environment.

JOB DUTIES:

· Provides professional and administrative support to charter brokers including report generation, correspondence, proof reading of communications, preparation of charter contracts, preference sheets and invoicing, coordination of events, scheduling of executive travel, and liaisons with other departments to provide and obtain necessary information.

· Research travel destinations, itineraries and assists in the preparation documents needed for charters.

· Works closely with marketing to continually build out content on the website, social media, and direct marketing efforts.

· Maintains confidential database and coordinates monthly e-marketing campaigns. Analyses marketing reports.

· Maintains log and follow up for all charter leads for the broker.

· Researches and assists with marketing to new potential yacht owners and charter clients.

· Prepares presentations for clients.

· Orders gifts, manages toy rentals and other miscellaneous items needed in conjunction with yacht charters.

· Attends Yacht Open Houses and seminars as requested by broker.

· Provides a bridge for smooth communications between internal team, clients, captains, and other execs in the yachting world.

· Prioritizes broker’s needs, handles matter expeditiously, proactively, and follow-through on project to successful completion, sometimes with deadline pressures.

· Works closely with broker at major boat show preparing prior to the show, working the shows, and assisting with post-show follow up.

· Prepares Expense Reports and light accounting.

ROLES AND RESPONSIBILITIES:

· Reports directly to dedicated Charter Brokers.

· Work closely will all other departments and Team Members.

· Log and update all charter leads in Pipe Drive and charter logs.

· Prepare charter presentations as requested.

· Draft charter contracts.

· Prepare invoices, charter checklists, and client preference sheets.

· Update Escrow Log.

· Maintain i-contact database as requested.

· Working with marketing team on monthly e-marketing campaigns.

· Assist with updating charter itineraries.

· Coordinate with marketing team.

· Maintain all charter data on shared drive for each transaction.

· Send follow up questionnaire for all clients and track testimonials.

· Research restaurants, marinas, destinations, local agents, dive guides, flights and other charter details as requested by client to assist with overall experience.

· Stay up to date on charter VAT and taxes.

· Attend IYBA seminars as requested.

· Work all major boat shows: Fort Lauderdale, Miami, Palm Beach.

· Attend local charter open houses and client events as requested.

· Maintain brochure log on shared drive.

· Assist with updating website content.

· Coordinate client gifts for all charters.

· Prepare monthly expense reports.

· Coordinate client mailing for PYV and WAL.

· Assist marketing with ideas for social media and blog content.

· Continually develop targeted lists and databases for lead cultivation.

· Maintain overview of charter yachts with personal notes.

· Maintain captain database – develop captain marketing messages (charter).

· Book travel and update calendars as requested.

Please send qualified CVs to Angela Brown angie@worthavenueyachts.com.